Privacy Policy

1. Information We Collect

When you visit Tuncer Gift Shop, we may collect the following types of information:

• Account information: name, email address, password (hashed) when you create an account.
• Order information: shipping address, billing address, phone number, and order history.
• Payment information: processed securely by Stripe. We do not store your full card number.
• Usage data: pages visited, browser type, IP address, referring URL.
• Communications: messages you send via our contact form or WhatsApp.

2. How We Use Your Information

• To process and fulfill your orders.
• To communicate with you about your order status.
• To send marketing emails if you have opted in (you can unsubscribe at any time).
• To improve our website and services.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We share information only with:

• Stripe — for payment processing.
• Shipping providers — to deliver your orders (name, address only).
• AWS — for secure image and file storage.

4. Cookies

We use essential cookies to maintain your session and shopping cart. We do not use third-party advertising cookies. You can disable cookies in your browser settings, but this may affect site functionality.

5. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to processing or request restriction.
• Data portability.
• Withdraw consent at any time.

To exercise these rights, contact us at privacy@tuncergiftshop.com.

6. Data Retention

We retain your order and account data for up to 7 years to comply with tax and accounting regulations. You may request deletion of your account and associated data by contacting us (subject to legal retention requirements).

7. Security

We use industry-standard encryption (TLS/HTTPS), hashed passwords, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.

9. Contact

Questions about this policy? Reach us at privacy@tuncergiftshop.com or via our contact form.